Access or account help
Use this when sign-in, preview access, or account state is blocking normal use of the product.
Contact
Get help with PursuitForge
Use the links below to reach us about access, guided setup, billing workflow questions, opportunity data questions, or preview feedback. These links open email templates only; they do not create a backend ticket, connect to a CRM, or trigger live service actions.
Billing or plan questions
Use this for plan access, checkout flow, subscription status, invoice questions, or billing page issues. Do not include full payment card numbers.
Guided setup request
Ask for help turning your business details into a useful profile, keyword list, agency focus, state preferences, and starter watchlists.
Opportunity data question
Use this when a stored opportunity looks stale, missing, duplicated, confusing, or different from the official posting.
Product feedback
Share feature ideas, missing filters, confusing copy, workflow gaps, or suggestions that would make review easier.
What to include
Email support@vacontractmatcher.com with the page you were using, what you expected, what happened instead, and any opportunity identifier, watchlist name, filter, browser, device, timestamp, or screenshot that would help reproduce the issue.
What we can and cannot do
- We can help with product access, guided setup, and workflow questions.
- We do not provide legal advice.
- We do not provide procurement advice.
- We do not provide compliance advice.
- We do not decide eligibility.
- We do not make bid/no-bid recommendations.
- We do not write proposals.
- We do not predict awards or win likelihood.
Always verify requirements, deadlines, eligibility, and submission instructions against the official source documents before taking action.